The Trauma Centre

Our Work

Trauma Response

The Trauma Response Team's work is made up of two primary components; the crisis intervention model for acute traumatic incidents and the continuous violence model for ongoing/multiple exposure to trauma.

Pic. Emma Oliver & Margaret Green (Trauma Councellors) speak with clients after a counselling session at the Trauma Centre.

(Crisis Intervention Model)

The crisis intervention team responds to a diversity of telephone calls that include:acute trauma (armed robberies, hijackings, gang violence, assaults, shootings, murders); training requests; general enquiries; screening and referral if necessary. The team follows an appointment system that runs from 09h00-16h00; in combination with a "walk-in" (without appointments) system between the hours of 08h30-16h30.

Traumatic events such as robbery, gang violence or assault often leave us feeling over-whelmed, scared, helpless and alone. Should a survivor of a traumatic event experience some of these reactions they should seek professional help as soon as possible to help them overcome the trauma and to minimize the long-term effects. The services offered include:

telephone trauma response;
clinical assessment;
assessment of refugee clients with concerns around human rights violations, war, genocide, etc;
individual/group trauma/crisis counselling;
referrals;
networking to increase the Trauma Centre?s profile and enhance/strengthen organisational relationships and referrals;
An after-hours number is also available for emergencies.

(Continuous Violence Model)
Staff members working on this level of intervention strive to reduce the psychosocial impact of violent experiences on individuals, groups and communities through:
community awareness campaigns e.g. running trauma awareness workshops in schools
advocacy e.g. participation in forums such as the Trauma Rooms Focus Group
community-based group intervention e.g. facilitating an elder abuse group

Staff members working on this level of intervention strive to reduce the psychosocial impact of violent experiences on individuals, groups and communities through:

community awareness campaigns e.g. running trauma awareness workshops in schools
advocacy e.g. participation in forums such as the Trauma Rooms Focus Group
community-based group intervention e.g. facilitating an elder abuse group

For further information contact us on: +27 (0)21 465 7373

E-mail: response@trauma.org.za

"I've learnt to deal with my problems. I've learnt to love myself 'negative thoughts do come, but I deal with them'. I'm nurturing this new loving person I've discovered. It's as if I was in a dark room, knowing there was a light switch, but fearing to put the light on. I know it's not an easy road. There will be ups and downs, but my spirit is stronger" - Quote from a Client

Our Work

16 Days of Activism for No Violence against Women and Children

The Trauma Centre wish to bring to the attention of every person in South Africa the appalling fact of the ever increasing violence against women and children. How many moms (of our precious children) and our children are brutally assaulted daily?

Lets Unite against Abuse of Women and Children

Speek to as many people as you can about seeking help if there are abusers and perpetrators around your area

during this international campaign that takes place annually in South Africa from 25 November (International Day of No Violence Against Women) to 10 December (International Human Rights Day).